Why Are My Google Reviews Going Missing

Why Are My Google Reviews Going Missing?

By Tricia Clements / May 6, 2022

Are your customers telling you they’ve left you a Google review, but you’re not seeing it on your Google profile?  Maybe you got an email telling you about a new review, but there’s no new review on your Google Business Profile when you try to respond to it. I’ve heard from a lot of businesses…

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Gmb Rebranding

Google My Business Rebrands to Google Business Profile

By Tricia Clements / November 23, 2021

What Does GMB’s Rebranding Mean for Your Local Business? Google recently announced it was rebranding Google My Business (GMB) to Google Business Profile (GBP).  How does this impact your business? The dust is still settling on the full impact of this change and everything that comes with it, but right now here’s what you need to know:…

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GMB ShortName Depreciated

Do you have a GMB ShortName?

By Tricia Clements / June 17, 2021

Did you set up a GMB ShortName for your Google My Business (GMB) profile?  A GMB ShortName is a way to create a short, branded link to your GMB profile AND also a short link to ask for reviews. For example, my GMB ShortName is YourBizWatchdog.  I can give out this link to my GMB…

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Google my business mobile search problems

160 Reviews – GONE! GMB Fix It™ got them back!

By Tricia Clements / April 29, 2021

Lost Google Reviews! Steven owns a pest control company and recently contacted me in a real panic! He had tried numerous times over the course of a few days to reply to a Google review, but he couldn’t access his profile. Can you imagine!? Not being having access to your GMB account? That’s like not…

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Google map phone fire to GMB fix it help five stars

Reopen a GMB Profile Marked as Permanently Closed

By Tricia Clements / April 8, 2021

Are you having problems with your Google My Business account? This week, I helped a client who had been struggling with their Google My Business (GMB) profile for over a year. Andrew has a business with 4 locations and a few years ago he closed one and marked it as Permanently Closed in GMB. This…

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Google Map cell phone

Google Maps Acting Up For Businesses, Showing Street View Images

By Tricia Clements / March 18, 2021

Who’s looking out for your business online? I’m constantly on my laptop and cell phone checking out my client’s Google My Business (GMB) listings. GMB profiles look different on different devices. Last Friday, I noticed a glitch on the Google Map. It started showing a “street view” image for a service area business (SAB). These…

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woman on phone viewing google maps

GMB Hijackings on the Rise

By Tricia Clements / January 21, 2021

Yet another online scheme has been going around online that can have a significant negative impact on your business if you get caught in their net.

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Incentivizing Reviews?

By Tricia Clements / December 10, 2020

The company is giving an incentive (planting a tree) for a review. Each individual’s value of that incentive may be different, but it’s still an incentive.

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hand grabbing five stars

Is Your Business EATing Enough?

By Tricia Clements / December 3, 2020

One of the best ways to improve your online Expertise, Authority and Trustworthiness is by getting great online reviews.

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